General Terms and Conditions of Use

Welcome to Brown & Toland’s website and online services. Your use of this website and any online services, including but not limited to a patient portal product, indicates your acceptance and agreement with the Terms of Use listed here, and also your agreement with the terms and conditions of our online services and patient portal products. Brown & Toland may modify these terms and conditions at any time, and any such modifications will be effective as soon as they are posted to this website. You agree to review these Terms of Use periodically to be aware of any modifications, and your access or use of this website, and any online service or patient portal, constitutes your acceptance of the terms as they appeared at the time of your access or use. From time to time Brown & Toland may offer website visitors the opportunity to participate in additional features or services through this website, and you may be required to accept additional terms and conditions before you can access these additional features or services.

Health Information on Our Website

The health information provided on this website is intended for general information only. It is not intended to be a substitute for the professional judgment of a physician or other health care provider. In providing health information, Brown & Toland is not rendering any advice about treatment or any associated risks.

Medical Emergencies

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, DO NOT RELY ON THIS WEBSITE FOR ASSISTANCE. INSTEAD, SEEK APPROPRIATE EMERGENCY MEDICAL CARE BY CALLING 9-1-1 OR GOING TO THE NEAREST EMERGENCY ROOM.

Security Commitment and Limitations

The security of your personal information is important to Brown & Toland. To prevent unauthorized access, maintain data security, and ensure the correct use of information, Brown & Toland has adopted stringent security standards. These standards include physical, electronic, and procedural safeguards to protect and secure the information that we collect from you. We follow generally accepted industry standards to protect the personal information submitted to us.

Our website uses encryption technology to help ensure that your data is secure. However, no system can guarantee security or protection against intentional intrusions or accidental disclosures of any information sent to us. Moreover, information transmitted over the Internet is beyond Brown & Toland’s control, and this creates the possibility that the security of the transmission can be compromised before it is received by us. Accordingly, Brown & Toland makes no guarantee as to the confidentiality or security of information you submit. By using this website, you agree to assume the full risk of unauthorized disclosures, intrusions, and corruption of any data you transmit in connection with your use of Brown & Toland’s online services. You also agree to keep your username and password confidential. Your failure to do so may compromise the security of your information. Do not disclose any information you do not have the right to disclose.

No Warranties or Guarantees

ANY AND ALL BROWN & TOLAND ONLINE SERVICES, AND ANY SERVICES, CONTENT OR INFORMATION CONTAINED ON OR PROVIDED BY BROWN & TOLAND ONLINE SERVICES, ARE PROVIDED ON AN “AS IS” BASIS. BROWN & TOLAND DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE OR ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE. IN ADDITION, BROWN & TOLAND DOES NOT GUARANTEE THAT USE OF BROWN & TOLAND ONLINE SERVICES WILL BE FREE FROM TECHNOLOGICAL DIFFICULTIES, INCLUDING, BUT NOT LIMITED TO, UNAVAILABILITY OF INFORMATION, DOWNTIME, SERVICE DISRUPTIONS, VIRUSES OR WORMS. YOU UNDERSTAND THAT YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ACCURACY OF DATA INPUT AND OUTPUT.

Limitation of Liability

THE USE OF THIS WEBSITE AND BROWN & TOLAND ONLINE SERVICES IS ENTIRELY AT YOUR OWN RISK, AND IN NO EVENT SHALL BROWN & TOLAND BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ANY OTHER MONETARY OR OTHER DAMAGES OR LIABILITIES ARISING OUT OF OR RELATING TO THIS WEBSITE, ANY ONLINE SERVICE OR PATIENT PORTAL, SITES ACCESSED THROUGH AN ONLINE SERVICE OR PORTAL, AND/OR CONTENT OR INFORMATION CONTAINED THEREIN. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THIS WEBSITE, OR WITH ANY BROWN & TOLAND SERVICE OR PATIENT PORTAL, IS TO STOP USING THE WEBSITE SERVICE OR PORTAL.

Links to Other Websites

This website contains links to other websites that are not owned or controlled by Brown & Toland. Please be aware that Brown & Toland is not responsible for the privacy practices, content or accuracy of other websites.

Brown & Toland encourages you to be aware when you are leaving this website, and to read the privacy policies of other websites and how they may collect and use your personal information.

User Agreements

You are prohibited from:

  • Uploading or transmitting any communications or content of any type that may infringe or violate any rights of any party.
  • Using this website for any purpose in violation of local, state, federal or international laws.
  • Using this website as a means of soliciting any third party.
  • Using this website to post or transmit material that is obscene, defamatory/slanderous, harassing, or hateful to any other person or entity.
  • Attempting to disable, “hack” or otherwise interfere with the proper functioning of this website.

Discontinuance of Services

Brown & Toland provides its online services as a courtesy to you, and Brown & Toland reserves the right to modify or discontinue this website or the content thereof at any time and without notice. In the event you violate any of these Terms, or in the event Brown & Toland determines, in its sole discretion, that you can no longer have access to this website, Brown & Toland may discontinue your access at any time and without notice to you.

Copyrights and Trademarks

The mark “Brown & Toland” and the four-sided Brown & Toland logo are trademarks and/or service marks of California Pacific Medical Group, Inc. The content and design of Brown & Toland’s website are protected by U.S. and international copyright laws. You may not reproduce, republish, or disseminate any of these materials without Brown & Toland’s prior written consent.

Dispute Resolution

Any dispute or claim related to your use of this website, Brown & Toland’s online services, or any of its patient portals is subject to the exclusive jurisdiction of The State of California and will be adjudicated pursuant to the laws of The State of California.

Contact Us

If you have questions regarding these Terms of Use or other general questions, please contact us at:

Brown & Toland Medical Group
P.O. Box 72710
Oakland, CA 94612-8910
1-800-225-5637