Terms of Use

Website Terms of Use

Effective Date: September 26, 2013

General Terms and Conditions of Use

Welcome to Brown & Toland Medical Group’s website and online services.  Your use of the website and online services, including but not limited to BT C.A.R.E. or a patient portal product, is subject to your agreement with all of these terms and conditions. Brown & Toland may modify these terms and conditions at any time, and such modifications shall be effective immediately upon posting the modified terms and conditions on this website. You agree to review the agreement periodically to be aware of such modifications, and your accessing or using the service constitutes your acceptance of the agreement as it appears at the time of your access or use. From time to time Brown & Toland may offer website visitors the opportunity to participate in additional features or services through the website, and you may be required to enter into additional agreements or authorizations before you can access such features or services.

Health Information on Our Website

The health information provided on this website is intended to provide general information only. This information is not intended to substitute for the exercise of a physician's professional judgment, or the consultation with an expert physician. In providing this information, Brown & Toland is not assuming professional responsibility for the patient's treatment or any associated risks.

Medical Emergencies

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, DO NOT RELY ON THIS WEBSITE FOR ASSISTANCE.  INSTEAD, SEEK APPROPRIATE EMERGENCY MEDICAL ASSISTANCE, SUCH AS CALLING 9-1-1.

Security Commitment and Limitations

The security of your personal information is important to Brown & Toland. To prevent unauthorized access, maintain data security, and ensure the correct use of information, Brown & Toland has adopted stringent security standards. These standards include physical, electronic, and procedural safeguards to protect and secure the information that we collect from you. We follow generally accepted industry standards to protect the personal information submitted to us.

Our website uses encryption technology to help ensure that your data is secure.  However, no system can provide guaranteed security or protection against intentional intrusions or accidental disclosures of information sent to us.  Moreover, information is transmitted over the Internet using a medium that is beyond Brown & Toland’s control, which creates the possibility that the security of the transmission can be compromised before it is received by us.   Accordingly, Brown & Toland makes no guarantee as to the confidentiality or security of information you submit using Brown & Toland’s website.  By using this website, you agree to assume the full risk of unauthorized disclosures, intrusions, and corruption of any data you transmit in connection with your use of Brown & Toland’s online services.  Keep your user name and password confidential.  Your failure to do so may also compromise the confidentiality of your information.

No Warranties or Guarantees

ANY AND ALL BROWN & TOLAND ONLINE SERVICES, AND ANY SERVICES, CONTENT OR INFORMATION CONTAINED ON OR PROVIDED BY BROWN & TOLAND ONLINE SERVICES IS PROVIDED ON AN "AS IS" BASIS. BROWN & TOLAND DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE OR ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE. IN ADDITION, BROWN & TOLAND DOES NOT GUARANTEE THAT USE OF BROWN & TOLAND ONLINE SERVICES WILL BE FREE FROM TECHNOLOGICAL DIFFICULTIES, INCLUDING, BUT NOT LIMITED TO, UNAVAILABILITY OF INFORMATION, DOWNTIME, SERVICE DISRUPTIONS, VIRUSES OR WORMS AND YOU UNDERSTAND THAT YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ACCURACY OF DATA INPUT AND OUTPUT.

Limitation of Liability

THE USE OF THIS SERVICE IS ENTIRELY AT YOUR OWN RISK, AND IN NO EVENT SHALL BROWN & TOLAND BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ANY OTHER MONETARY OR OTHER DAMAGES OR LIABILITIES ARISING OUT OF OR RELATING TO THIS SERVICE, OR SITES ACCESSED THROUGH THIS SERVICE, AND/OR CONTENT OR INFORMATION CONTAINED THEREIN. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING THE SERVICE.

Links to Other Websites

This website contains links to other websites that are not owned or controlled by Brown & Toland. Please be aware that Brown & Toland is not responsible for the privacy practices, content or accuracy of such other websites.

Brown & Toland encourages you to be aware when you leave our website and to read the privacy policies of every website that collects your personal information.

User Agreements

You are prohibited from all of the following:

  • Uploading or transmitting any communications or content of any type that may infringe or violate any rights of any party.
  • Using this website for any purpose in violation of local, state, federal or international laws.
  • Using this website as a means of soliciting any third party.
  • Using this website to post or transmit material that is obscene, defamatory/slanderous, harassing, or hateful to any other person or entity.
  • Attempting to disable, "hack" or otherwise interfere with the proper functioning of this website.

Discontinuance of Services

Brown & Toland provides its online services as a courtesy to you, and Brown & Toland reserves the right to modify or discontinue this website or the content thereof at any time, without notice. In the event you violate any of the terms of this agreement, or in the event Brown & Toland determines it is inappropriate for you to continue to have access to this website, Brown & Toland may discontinue your access to the site at any time.

Copyrights and Trademarks

The marks “Brown & Toland,” “Brown & Toland Physicians,” ” “BT C.A.R.E.,” and the four-sided Brown & Toland logo are trademarks and/or service marks of Brown & Toland Medical Group. The content and design of Brown & Toland’s website are protected by U.S. and international copyright laws. You may not reproduce, republish, or disseminate any of these materials without Brown & Toland’s prior written consent.

Dispute Resolution

Any dispute or claim related to your use of Brown & Toland’s website is subject to the exclusive jurisdiction of The State of California, and will be adjudicated pursuant to the laws of The State of California.

Contact Us

If you have questions regarding our Website Terms of Use or other general questions,
please contact us at:

Brown & Toland Medical Group
P.O. Box 72710
Oakland, CA 94612-8910
800.225.5637