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For Visitors

BT C.A.R.E.

For Claims, Authorizations, Referrals and Eligibility

 

Sign in to BT C.A.R.E.  

 

About BT C.A.R.E.

BT C.A.R.E. is a web-based system that allows healthcare providers to view and submit claims, authorizations, referrals and eligibility verification information in real-time.

 

BT C.A.R.E. enables physician practices to:

 
  • Check status and view claims for members.
  • Submit authorizations directly to Referral Services.
  • Submit and view referrals to specialists.
  • Check status of submitted and processed authorizations.
  • Submit eligibility verification requests.
  • Verify member eligibility and PCP information.

 

To use BT C.A.R.E., users need to install Citrix first. Please see the Citrix Installer page for more information.

 

Register for a BT C.A.R.E. account 

If you are a provider that sees Brown & Toland patients and would like to take advantage of BT C.A.R.E., register for an account today. 
 
 

 
 
 
 

 
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Technical Support

If you need assistance determining if your computer meets the system requirements or are having difficulty connecting to BT C.A.R.E., please contact the Brown & Toland Service Desk at 415.972.6008 or servicedesk@btmg.com.

 


Additional Support

If you are a provider and have questions regarding BT C.A.R.E., please contact Brown & Toland’s Physician Services Department at 415.972.4350 or email physicianservices@btmg.com.