Leadership Team

Brown & Toland's Leadership Team

Being a leader in providing quality patient care starts with a strong foundation. Our healthcare industry experience and insights have helped Brown & Toland create solutions that allow our doctors to do what they do best — care for patients.

Meet the Brown & Toland leadership team. 


Jeff Bailet, MD, MSPH, FACS, Interim Chief Executive Officer

Jeff Bailet,
MD, MSPH, FACS, Interim Chief Executive Officer

Jeff is driven by his commitment to support physicians and their patients. Jeff has more than 25 years of healthcare experience. Jeff previously served as Executive Vice President of Blue Shield of California's (BSC) Health Care Quality and Affordability division. Before joining Blue Shield, he served as Executive Vice President at Aurora Health Care and President of Aurora Health Medical Group.

Jeff is a board-certified otolaryngologist and began practicing as an ear, nose and throat specialist. He is a graduate of the University of Washington School of Medicine, and he completed his residency in otolaryngology head and neck surgery at UCLA Medical Center. He also holds an M.S.P.H. in environmental health from the University of Washington School of Public Health and Community Medicine. He is a fellow of the American Academy of Otolaryngology and the American College of Surgeons.

Terence Offenberger, MD, Chief Medical Officer

Terence Offenberger, M.D.,
Chief Medical Officer

Dr. Terence Offenberger joined Brown & Toland Physicians as chief medical officer in July 2021. Previously, he was vice president and California medical director for SCAN Health Plan where he provided clinical direction across the health plan staff and contracted providers. Offenberger has also served as the Southern California market medical director for UnitedHealth Group and has held leadership positions with UnitedHealthcare, Kaiser Permanente, Anthem Blue Cross and MemorialCare Medical Group. He earned a medical degree from New York University School of Medicine and completed a residency in internal medicine at the University of California, Irvine School of Medicine. He earned an MBA from the University of Massachusetts at Amherst Isenberg School of Management. Offenberger is board-certified in internal medicine and a fellow of the American College of Physicians.

Anne Barr, Brown & Toland Chief Information Officer

Anne Barr,
Chief Information Officer

Anne Barr joined Brown & Toland Physicians as chief information officer in June 2020. Barr has been in the health care industry for more than 20 years in executive roles, including as chief information officer with Sutter Health and Washington Hospital Health System, as well as business information officer at Kaiser Permanente. Before entering the health care industry, Barr was with Charles Schwab & Company, Inc. leading their market data technology and intranet solutions. Anne earned a bachelor's degree from Dartmouth College, double majoring in Engineering Sciences and Asian Studies, and holds an MBA from Harvard Business School.

Ryan Faulkner,  Chief Strategy Officer

Ryan Faulkner,
Chief Strategy Officer

Ryan Faulkner joined Brown & Toland in April 2018. Faulkner previously held leadership positions in business development, integration and human capital for OptumCare and OptumHealth, most recently as Senior Vice President, Business Integration.  He also served as Senior Vice President, Human Resources/Chief Human Resources Officer, and Vice President, Workforce Planning, for St. Joseph Health in Orange, California.  He has executive and consulting experience across multiple industries, and has focused more recently on helping physician-led organizations address the reimbursement, clinical, and population health opportunities that are driving change across the healthcare industry.

Elisa Johnson,
Chief Human Resources Officer

Elisa Johnson joined Brown & Toland Physicians as Vice President, Human Capital in August 2018. A veteran with more than 20 years’ experience leading global Human Capital teams in such locations as Singapore, China, South Korea, Japan, and France, ranging from start-ups to Fortune 20 companies across a variety of industries. In health care, Johnson held Human Capital leadership roles in UnitedHealthcare and in Enterprise Talent Development for UnitedHealth Group leading physician and senior executive development programs providing world class differentiated learning solutions.  

David Koury

David Koury,
Chief Operating Officer

David Koury joined Brown & Toland in December 2018 and serves as the Chief Operating Officer. With over 25 years in healthcare, Koury has a broad, extensive background in all aspects of managed care/accountable care through experiences of leading teams responsible for provider contracts, provider relations, customer service. claims and eligibility  management. Koury previously held senior leadership roles in network management at Health Net of California and CIGNA Healthcare. He also served in operations leadership roles for both Stanford Health Care/UHA and Coram Specialty Infusion Services.

Therese Crossett, SVP Network Development

Therese Crossett,
SVP Network Development

Therese Crossett joined Brown & Toland Physicians as senior vice president, Business and Network Development, in 2018. Crossett returned to Brown & Toland after serving in several roles at Optum Health, including vice president of Market Development, as well as physician relations and marketing roles at Brown & Toland. Crossett earned a bachelor's degree in integrative biology and environmental sciences policy management at the University of California, Berkeley, and a master's degree in public administration from California State University.