Through Brown & Toland’s program with AccessNurse, registered nurses are available 24 hours a day, seven days a week to answer your health questions. From symptoms you are experiencing to questions about medical tests and medications, confidential and personalized service is available at no cost.

Talk with a Nurse, Anytime

When you need confidential guidance quickly, you have access to registered nurses anytime, at 844.979.3767.

These nurses can help answer your questions about:

  • Symptoms you are experiencing
  • Deciding between urgent care or waiting to see your primary care provider*
  • Home treatment options and advice

For patients who speak a language other than English, on-demand interpreters are available in more than 100 languages.

Are You Eligible?

The AccessNurse line is available to Brown & Toland Medicare Advantage and Medi-Cal members.


  • Learn more on the AccessNurse website.
  • Call your health plan or Brown & Toland customer service at 800.225.5637 (TTY: 711) if you have questions about eligibility.

*If you have a life-threatening medical emergency, call 9-1-1 or go to the ER.